Consumer Online is an initiative launched by Consumer Online Foundation (COF) to interlink and integrate a comprehensive database of information related to consumers, consumerism and the digital economy.

Consumer Online Foundation, is a registered Trust formed with the motive of ensuring that modern technologies and communication medium are used to sub serve the greater common good. COF advocates the use of these effective communication tools to ensure improved productivity, enhanced information delivery, reduced transaction costs and efficiency in society. COF manages one of the country’s largest resource centres on Consumer law and policy in India and its dedicated band of researchers have been involved in addressing various legal remedies affecting consumers.

The COF has adopted a four-pronged strategy of providing (i) Research support; (ii) Information dissemination; (iii) Advocacy support; and (iv) Litigation support to achieve its mandate.

COF has conceived, managed and implemented the CORE Centre project on behalf of the Consumer Co-ordination Council and the Ministry of Consumer Affairs, Food and Public Distribution. It has also helped build the countries largest resource centres on Consumer law and policy in India and its dedicated band of researchers have been involved in addressing various legal remedies affecting consumers.

COF has spear headed several public interest litigations including the PILs on issues, like the banning of Internet E-groups like yahoo; improper implementation of the FM radio policy; and the arbitrary introduction of the Conditional Access System(CAS).

The present COF website has been designed to interlink and integrate content relating to consumer issues in a digital economy and provides specific information of the activities, events, press releases, and campaigns on the subject. Such information would help the consumers in understanding the evolving role of policy and law in consumer awareness.